Buy-In ← Anthony DoMoe

Strike While the Iron is Hot! 4

Jul

9

2017

Many of us have heard these mantras (or some version of them): “People like change, but nobody wants to change” or “People want to do change, but don’t want change done to them” I live in a home with 5 adults, three children, two dogs, six chicken and a cat. Needless to say, there are ...

Book Review: Implementing Change in the NFL 1

Oct

2

2016

I just added a new book to my Resources page on my site. Mike Pereira’s new book After Further Review: My Life Including the Infamous, Controversial, and Unforgettable Calls That Changed the NFL has some great nuggets on change management that apply to any change methodology you may be using. It is a must-read if ...

Change, Buy-In, and How Aristotle Taught Continuous Improvement 1

Aug

29

2016

At its heart, Continuous Improvement requires persuasive communication skills. This is because of the inherent resistance to change that all change agents encounter. Make no mistake: people don’t want to change. If they did, tobacco manufacturers would have gone the way of the dodo many decades ago. But people like their bad habits, no matter ...

The 5S Fly-by 1

Aug

17

2016

Continuous Improvement is challenging. It seems some days as if there just isn’t enough time, and although there is a never-ending list of improvement opportunities some days you just can’t seem to get anything done. But there is something you can do about it. I call it the “5S Fly-by”. A 5S Fly-by can be ...

Make It Important 2

Aug

10

2016

In any change leadership situation, it can be challenging to get buy-in from the people involved. This is especially true when changing culture. There are many ways to approach this challenge in Continuous Process Improvement. Involving those affected by the change in the decision-making process is incredibly important, as is communication of expectations. Quite possibly ...

Hearing Voice of the Customer at Alamo

Jun

14

2016

My wife and I are on vacation and after a long flight from our home base of Reno to Richmond, Virginia, we wandered up to the rental car garage at the airport; we were tired and it showed. We were warmly greeted by Tyisha, who was about to become our best friend and the expert ...