Continuous Process Improvement, Data Science, and Statistical Analysis
You always have opportunity to give feedback to team members. Usually it will be good feedback. Occasionally, you will have to give negative feedback. Here is an easy way to soften the blow when delivering negative feedback: Start with a positive -Emphasize something the team member has done well. -Be sincere, not fluffy. Don’t “blow…
Eeny, Meeny, Miny, Moe… As a project team leader, you already know the skills you want on your project team. Sure, you want a process expert. And “outside eyes” (someone who knows nothing about the process) is a great person to have as well. You also want a representative from each major function involved in…
Implementation of a new CPI initiative involves interrelated parts moving fluidly through (and beyond) the entire organization. One method of implementation focuses on using an audit checklist to drive the desired results. This is related to the concept of “beginning with the end in mind”, and can be an essential part of driving the right…
Do you remember the Dodo in Disney’s Alice in Wonderland (1951)? You know… The bird who’s standing on a pillar of dry land, exhorting everyone around him to engage in a “caucus race” in order to stay dry? If you’ve seen it, then the image below should refresh your memory. And if you haven’t seen…
Initiating a Continuous Process Improvement (CPI) program provides a great deal of excitement. At the top level, there is anticipation of great benefits to come, either through cost savings or increases in efficiency. In middle management, there is an exciting opportunity to use new tools to improve your processes. For everyone else there is a…